At Fitboxtrainer, we strive to provide the best experience for our clients. However, we understand that sometimes things may not go as planned. This Refund Policy outlines the conditions under which refunds are granted for our fitness coaching services.

1. General Refund Policy

• All payments for fitness coaching services are non-refundable, except in certain cases as outlined below.
• Refunds are only applicable if you are unable to participate in the program due to circumstances beyond your control or if required by applicable law.
• Refund requests must be made within [7 days] of payment for consideration.

2. Eligibility for Refunds

Refunds will be considered in the following cases:

• Service Not Delivered: If you have paid for a service that was not delivered as promised.
• Health-Related Issues: If you are unable to continue due to a medically documented condition that prevents you from participating in physical activity.
• Coach-Initiated Cancellation: If the coach cancels the service for any reason without offering a suitable alternative.

3. Non-Refundable Situations

Refunds will not be granted in the following situations:

• Failure to adhere to the fitness plan, lack of participation, or missed sessions.
• Dissatisfaction with results (since results vary depending on individual effort and adherence to the plan).
• Change of mind after the program has started.
• Failure to inform the coach of medical conditions or injuries that could affect your ability to participate.

4. Refund Process

• To request a refund, you must send a written request to info@netboxtrainer.store
  stating the reason for your refund claim.
• Once the request is received, it will be reviewed, and we may require additional information or documentation.
• If approved, the refund will be processed within [7 days] of approval, and the amount will be credited back to your original payment method.

5. Partial Refunds

In some cases, we may offer a partial refund if a portion of the service has been delivered. This will be at the discretion of the coach and based on the amount of service already provided.

6. Changes to Refund Policy

We reserve the right to update this Refund Policy at any time. Any changes will be communicated to clients via email or through our website. Continued use of our services after any changes to the refund policy constitutes acceptance of the updated terms.

7. Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at: info@netboxtrainer.store

By using our services, you acknowledge that you have read and understood this Refund Policy and agree to its terms.